Apprenticeship Levy Support FAQs

Below are commonly asked questions about the Apprenticeship Levy Support service.

1. Are there geographical restrictions on where the LEP’s Apprentice Levy Support service is available?

The training provider does not have to be based in Leeds City Region. However, the business must be located in Leeds City Region and therefore fall within the local authority areas of Barnsley, Bradford, Calderdale, Craven, Harrogate, Kirklees, Leeds, Selby, Wakefield and York. The apprentice(s), when employed, must also work at a site within one of these local authorities.

Businesses cannot register an apprenticeship(s) seeking funding via a levy transfer, direct with the Apprenticeship Levy Support service. The business’ preferred training provider must register the apprenticeship(s) on its behalf. Find out more.

2. Are there any restrictions on the types of apprenticeships that can be registered with the service?

Training providers may contact us, on behalf of a business, to register the business’ apprenticeship(s), seeking funding via a levy transfer. The apprenticeship(s), must be a standard not a framework but can be from any sector and at any level. Businesses asking training providers to register an apprenticeship on their behalf, must be located in Leeds City Region and the apprentice(s), when employed, must work at a site in the City Region.

Apprenticeship frameworks will not be accepted as they cannot be funded via levy transfers.

Some levy businesses may stipulate that they will only consider a levy transfer to a business within their sector. We have no influence over this or its potential impact on facilitating introductions.

Businesses cannot register an apprenticeship(s) seeking funding via a levy transfer, direct with the Apprenticeship Levy Support service. The business’ preferred training provider must register the apprenticeship(s) on its behalf. Find out more information for businesses

3. Can any business ask a training provider to register an apprenticeship in need of funding with the Apprentice Levy Support service?

Yes, so long as the business is located in Leeds City Region and therefore fall within the local authority areas of Barnsley, Bradford, Calderdale, Craven, Harrogate, Kirklees, Leeds, Selby, Wakefield and York. The apprentice(s), when employed, must also work at a site within one of these local authorities.

The business can be a levy payer or a non-levy payer. Only levy-paying businesses can make a levy transfer but any business can receive and use transferred funds.

We anticipate that the majority of businesses seeking apprenticeship funding via the Apprenticeship Levy Support service will be non-levy paying businesses. However, if a levy paying business approaches their preferred training provider but has insufficient levy funds of their own to fund the apprenticeship(s) the training provider can contact us to register the at risk apprenticeship on the business’ behalf via our website.

4. If a non-levy paying business approaches a training provider as their preferred provider, but they have committed all their non-levy allocation, what happens next?


If a non-levy paying business approaches a training provider as their preferred provider but the training provider has insufficient non-levy funding remaining to co-invest, the business has two options:

  1. The business can try and find an alternative training provider, which delivers the required apprenticeship standard AND still has funding available
  2. Or if 1) is not an option, the training provider can register the details of the apprenticeship(s) and the funding needed, on behalf of the business, following the Phase 2 launch in December.

Entry on our Levy Transfer Register does not guarantee an introduction will be facilitated or that funding will be secured from a levy transfer and the business will need to be made aware of this.

Details of the apprenticeship(s) at risk, including level, cost and the name of the non-levy business must be submitted on the LEP template. This is available from the Levy Support Team by completing the training provider contact form.

5. Why can’t businesses register directly with the Apprentice Levy Support, if they are seeking apprenticeship funding via a levy transfer?

We are asking training providers to contact us, rather than businesses, in recognition of their expertise in supporting businesses to use the digital apprenticeship service, particularly on-boarding businesses onto the system. Businesses are likely to need support with any agreed levy transfer and training providers are perfectly placed to provide that support.

Training providers must provide details of the apprenticeship(s) at risk, including level, cost and the name of the business seeking a levy transfer on the levy transfer registration form. This is available from the Levy Support Team by completing the training provider contact form.

6. We registered at risk apprenticeships with you weeks ago but we haven’t been introduced to a levy business yet. How long do we have to wait?

We are under no obligation to facilitate the introduction between the levy paying business and training provider within any specific timescales or to ensure that the outcome of the introduction results in a successful transfer of the apprenticeship levy under the Apprenticeship Levy Support service.

Training providers will need to make businesses aware that registering the apprenticeships on the Levy Transfer Register, does not guarantee that an introduction is facilitated or that funding will be secured.

If or when an introduction is made, we will send an email to the training provider and levy business as an introduction so arrangement can be made to discuss a potential levy transfer.

It is important that training providers update us about any changes to the apprenticeships they registered. They can do this by sending the Levy Support team an updated copy of the original levy transfer registration form.

Any new apprenticeships, not previously registered, must be submitted on a new levy transfer registration form. The new apprenticeships will be added to the Levy Transfer Register in date order and will not be added to the other apprenticeships previously registered by the training provider.